Reference

What You Agree to When You Use 117game

These terms set out the rules that apply to your account, your deposits, and your use of every part of the platform — from the lobby to your wallet.

Account eligibility applies where local law permitsJazzCash, Easypaisa & Raast covered under payment termsTerms updated when rules change — we notify youOne account per person, verified by mobile number
117game What You Agree to When You Use 117game
TERMS CONTACT PATHS

Reach Us About These Terms

If something in these terms is unclear or you need to raise a concern about your account — wallet mismatch, verification hold, or a clause you want explained — our support team handles policy queries directly. Reach out through any of the channels below and reference your registered mobile number so we can pull up your account details quickly.

Live Chat Fastest path for terms questions. Start a chat from the account menu, share your registered mobile number and describe the clause or account issue you want addressed.
Email Support Send policy queries or account disputes to our support address. Include your registered mobile number and the specific section of the terms you are asking about.
In-App Help Open the help section from your account dashboard on mobile. Terms-related tickets are routed to the policy team and responded to separately from general wallet queries.
HOW WE HANDLE THIS

Account Security and Data Under These Terms

Your account data, payment history and session records are held in line with the commitments in these terms. We do not share your JazzCash, Easypaisa or Raast details with third parties outside of what is needed to process a transaction. You can request a summary of what we hold, and you can ask us to close your account at any time through the support channels above.

Data Retention

We retain transaction records and account activity logs for the period required by applicable rules. You can request a copy of your own data by contacting support with your registered mobile number.

Cookie Use

We use session cookies to keep you logged in across the lobby, your wallet and the sportsbook. No marketing cookies are placed without your consent, and you can clear them from your browser or app settings at any time.

Account Security

Your login is tied to your verified mobile number and confirmed via OTP each session. If you suspect unauthorised access, lock your account immediately through the in-app security menu and contact support.

Requesting Changes

To update registered details — mobile number, linked wallet, identity document — raise a ticket through live chat or email. Changes to payment details require re-verification before the next withdrawal.

Common Questions About These Terms

These are the questions we hear most often about account terms, wallet rules and what happens when something changes. If your question is not here, reach out through live chat with your registered mobile number.

Yes. Any deposit processed via JazzCash, Easypaisa or Raast into your 117game wallet falls under these terms once it clears. The wallet provider's own rules also apply to the transfer step.

No. We post the updated terms and note the revision date before changes take effect. Continued use of your account after that date means you accept the updated version.

If suspension follows a verified breach — such as duplicate accounts or false wallet details — pending balances may be held pending review. We will contact you via your registered mobile number to explain next steps.

Contact support through live chat or email, request account closure, and confirm your registered mobile number. Your remaining wallet balance will be returned to the payment method used for deposits, subject to identity verification.

Service access is only available where local law and eligible regions permit. These terms do not override local regulation; if access is restricted in your region, the terms cannot create a right of use.

No. One account per person is a core term, verified by your mobile number. Duplicate accounts breach these terms and may result in suspension and a review of any associated wallet activity.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.