Reference

Terms That Govern Your Account

These terms set out how your 117game account works, what we expect from you, and what you can expect from us — covering eligibility, account use, deposits through JazzCash, Easypaisa, or Raast, and your rights as an account holder.

Eligibility ConditionsAccount RulesDeposit & Withdrawal TermsPrivacy CommitmentsDispute Process
117game Terms That Govern Your Account
HOW WE HANDLE DATA

Your Account Security and Data Rights

Your account data — name, mobile number, wallet details — is held securely and used only to operate your account, process deposits via JazzCash, Easypaisa, or Raast, and meet any verification obligations. We do not sell your information to third parties. You can request a copy of the data we hold, ask us to correct it, or request deletion by contacting support in writing.

Data Storage

Account data is stored on encrypted servers. Only authorised team members can access records, and access logs are maintained for internal review at all times.

Cookie Use

We use session cookies to keep you logged in across pages and analytical cookies to understand how the platform performs. You can manage cookie preferences from your browser settings.

Account Verification

Before processing a withdrawal, we verify that your registered wallet — JazzCash, Easypaisa, or Raast — matches your account name. This step protects you against unauthorised withdrawals.

Data Requests

Send a written request via email or live chat to access, correct, or delete your account data. We aim to respond within the timeframe required by applicable local rules.

REACH OUR TEAM

Contact Us About Legal Queries

If you have a question about your account terms, a dispute, or a data request, our support team handles these through the channels below. For formal legal requests — such as data access or account closure — put your query in writing so we can process it correctly and keep a record.

Live Chat Reach our support team directly from the platform. Use live chat for account questions, payment status, or to start a formal dispute or data request.
Email Support Send written legal requests or account queries by email. Written requests for data access, account closure, or formal disputes are processed from the email channel.
Help Centre Our help centre covers common account questions, deposit steps for JazzCash and Easypaisa, withdrawal verification, and how to update registered details.

Frequently Asked Legal Questions

Below are the questions we hear most often about account terms, eligibility, data handling, and how to raise a dispute. If your question is not covered here, reach us through live chat or email.

You must meet the legal age requirement in your region and access the platform only where local law permits. We verify eligibility during the account registration and withdrawal process.

Withdrawals to JazzCash, Easypaisa, or Raast are processed only when the registered account name matches the wallet holder name. Contact support to update your details before requesting a withdrawal.

Send a written request through live chat or email. Include your registered mobile number so we can locate your account. We process data access requests in line with applicable local rules.

Yes. Submit a deletion request in writing via email support. Note that some records may be retained for a period where required by law or to resolve any open disputes on your account.

Contact support through live chat or email with your transaction reference and the amount in question. Written disputes are logged, reviewed against our records, and responded to with a clear outcome.

We post a notice on the platform before changes take effect and show the updated date on this page. Continuing to use your account after that date means you accept the revised terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.